Insurance & Out-of-Network Information

Insurance Plans Accepted

As part of our commitment to equity, accessibility, and community mental health access, interns and some graduate clinicians within the practice accept insurance for eligible services.

Insurance plans currently accepted by select providers include:

Aetna
AmeriHealth DC
WellPoint DC Medicaid
Tricare East
CareFirst
Blue Cross Blue Shield
United Healthcare
Cigna

Insurance participation varies by provider, credentialing status, and type of therapy service requested.

Clients working with:

Clinical interns
Provisionally licensed clinicians

may have additional opportunities to utilize insurance benefits depending on supervision structure and payer requirements.Please contact us directly to discuss provider & insurance compatibility.

Insurance & Out-of-Network Information

Out-of-Network Care

Practice General Operations

The Healing Collective operates primarily as an out-of-network practice. This allows our clinicians greater flexibility in treatment planning, privacy, session structure, and individualized care without many of the restrictions often imposed by insurance companies.

While we are out-of-network for many plans, we are committed to helping clients obtain reimbursement whenever possible.

We Can:

Provide monthly superbills
Assist with out-of-network reimbursement documentation
Support clients in submitting claims to insurance companies

Many clients can receive partial reimbursement for therapy services, depending on their plan and out-of-network benefits.

Medicaid, Sliding Scale & Scholarship Options

We believe access to mental health care should not be limited solely by financial circumstances.

In alignment with our equity-centered mission, we offer:

Sliding scale appointments
Reduced-fee therapy options
Limited low-cost scholarship spots
Medicaid-supported services through participating providers

We currently accept:

DC Medicaid plans
AmeriHealth DC
Wellpoint DC

Availability for reduced-fee and scholarship services is limited and based on clinician capacity.

Low-Cost Therapy Through University Partnerships

Through partnerships with George Mason University and Howard University, clients may also access limited free or significantly reduced-cost therapy services with supervised graduate interns.

These clinicians receive ongoing training, supervision, and consultation to ensure ethical, supportive, and evidence-informed care.

Questions to Ask Your Insurance Provider

If you plan to seek reimbursement for out-of-network therapy, we encourage contacting your insurance provider before beginning services.

You may wish to ask:

What are my out-of-network mental health benefits?
What is my deductible, and has it been met?
How much is reimbursed per therapy session?
Are couples therapy sessions covered?
Is preauthorization required?
How many therapy sessions are covered annually?
Do I need a referral from my primary care physician?

Your insurance provider may also request the practice or clinician's NPI number during reimbursement verification.

Choosing a therapist is an important investment in your mental health, relationships, healing, and personal growth. We strive to intentionally match clients with clinicians whose expertise, approach, and personality align with their goals and needs. If you are unsure where to begin, we are happy to help guide you toward the provider and level of care that may be the best fit for you.